Embarking on the journey to find your dream wedding dress is exciting, and we're here to ensure you enjoy each moment! Recognizing that the process can be overwhelming, we suggest beginning your search 10-12 months prior to your wedding day. For our Evening Wear collections, our preferred timescale is 6-9 months. This time frame allows ample opportunity to discover stunning styles, indulge in trying on gorgeous dresses, and ultimately find the one that makes you feel truly radiant. In some circumstances, we can accommodate shorter timescales, but there may be an additional fee involved. Please call to request more detailed information.

Do I need an appointment?

Yes! Please use our online scheduler to book an appointment.

Is there an appointment fee?

Our appointments do not incur charges upon booking, but we do require your credit card details for confirmation. Please note that a cancellation fee of $150 for Bridal and Evening Wear appointments and $50 for Accessories and Sample Sale appointments will be applied should you fail to provide a minimum of 48 hours' notice prior to cancellation or rescheduling.

What is your cancellation policy?

A cancellation fee of $150 for Bridal and Evening Wear appointments and $50 for Accessories and Sample Sale appointments will be applied should you fail to provide a minimum of 48 hours' notice prior to cancellation or rescheduling.

What is the price range for your gowns?

Wedding gowns range from $2,500 - $20,000. Evening wear gowns range from $2,000 - $12,000.

Do you offer alterations?

Yes, we offer alterations, which is a separate cost from the gown. Our process, spanning 3-4 fitting appointments over a 2-3 month period, ensures your wedding or evening gown achieves perfection. The starting price for bridal alterations is $980 and increases based on specific requirements and intricacies. Evening wear alterations start at $880 and increases based on specific requirements. All alteration consultations and services are strictly by appointment only, allowing us to devote our undivided attention to your gown.

When should I schedule my alterations appointment?

Your alterations appointment should be scheduled three months prior to your wedding date. We accept alteration consultations Tuesday to Friday, 11:00am - 5:00pm

Do you accept alterations on gowns not purchased at the Atelier?

Yes, we accept clients for alterations on bridal and evening gowns not purchased at Zoya's Atelier. All alteration consultations and services are strictly by appointment only, allowing us to devote our undivided attention to your gown.

What should I bring to my alterations consultation?

Bring a supportive bra or shapewear to each fitting appointment, as well as the shoes you will be wearing with your gown.

How many guests can I bring with me?

Due to space constraints, we allow our clients two guests during weekend appointments, and up to three guests during weekday appointments. Please give us a call if you would like to bring more guests. We'll try to accommodate you.

Am I allowed to take photos?

Yes, you’re allowed.

Can I return a special order gown?

All of our sales are final sales, there are no refunds, exchanges, or returns on any items.

What is a trunk show?

A trunk show is a special event held at a bridal shop for a limited time. The shop invites a bridal or evening wear designer to showcase their full collection of dresses for a day or a number of days. This provides clients with an opportunity to view and try on gowns that are not normally available in the shop.

What is a sample sale?

A bridal sample sale is an event in which bridal shops offer their samples for purchase "off the rack". These gowns are usually 40%-75% off. Most of the time, minor flaws such as loose beading, slight marks, etc. will be present, and reflected in the gown’s discount. You can usually expect some work needed such as more extensive alterations or cleaning when buying a sample wedding dress off-the-rack.

What kind of accessories do you carry?

We carry veils, headpieces, and jewelry.

Is Zoya’s Atelier handicap accessible?

Our showroom on the first floor of Zoya’s Atelier is handicap accessible. Our showroom on the second floor and restroom are not.

Where can I park?

You can park at Zoya’s Atelier.